Reports and Data Sorts
If Hero couldn't find an accurate list price for a textbook, it was also counting that as a "Free Adoption" on the Stats page. That's not a fantastic system, so we've shifted the logic. Your Stats page now counts OER (Open Educational Resource) adoptions as Free. That means lower but much more accurate numbers.
Onwards! The Stats page was babbling blithely on about "Student Savings Realized," but it didn't have a firm grasp of how many students enrolled in each course. Again, we shifted the logic to something better: now the Stats page will express successful Price Double Takes as a percentage and as a dollar amount.
Improvement: This one's cool! We know we say that every week -- but every week it's true. Hero now has the capacity to display Stats for historical terms back to 2013. You can compare your adoptions, student savings, price transparency -- everything the Stats page delivers. But there's a catch: historical terms will only appear if your Control Dates are set appropriately. Some of you have somewhat whimsical control dates at this point; fix 'em and you're in business.
New Report: New this week, you'll see the Deleted Items Report in your reports list on the Stats page. You'll find it useful in terms of textbook sourcing, since you'll be able to see with a handy timestamp exactly when an adoption was deleted from a section. Enjoy!
Fun for Students
Two things here. They may look small, but they're making a great splash:
Improvement: If your students fill their shopping carts with books and goodies and click the button to checkout, the checkout screen will now load in a new tab. This means that Hero stays open if the student forgot something.
Improvement: In the past few weeks we've had deep, lengthy and passionate conversations--many of them with you!--about the price comparison widget and the sort of pricing that should display to your students. And as a result, we've made two tweaks:
First, your bookstore (and, if you have it, your bookstore's white label digital option) will default to its lowest price, while all other affiliates will default to their highest price. This puts your store in a great light and drives students your way.
Second, your bookstore's pricing will actually show the lowest available price for an item that you have in stock. So, if you're out of Used books, Hero will default to your New pricing. Any time it can, Hero will put a live purchase link in front of your students. And if you're out of a book entirely, Hero will still show pricing, along with a greyed Out of Stock label.
These updates should also get you excited about how many affiliate partners you can enable for your students. If that sounds completely bonkers to you, or if you don't know how to do it, click here. The Vendor page is a great way to drive revenue to your store and value to your students.
Bits and Bots:
Two little improvements here as well that we're proud of:
Improvement: When Hero had no active terms, Hero's screen would flash like a 1990s arcade game. And while that was fun, it was a bit of a shock to some of our newest clients. So we toned it down; Hero will now act calm and collected at all times, no matter what it does or doesn't find in your terms list.
Improvement: If this issue had been a Hardy Boys novel, it would have been The Mystery of the Feature That We Thought We Understood. Confirmed adoptions weren't appearing in the Department Progress View, and so we assumed that Hero was off its nut. Not so! Hero just had a sincere belief that only a faculty user could confirm an adoption, and turned up its nose at any other user who tried. With this release, Hero's become more egalitarian. Any course marked with either No Course Materials Required or with confirmed adoptions will appear in the Department Progress View.
Sound like a good time? Of course it is! It's Hero! If you want to talk, reach out to your nearest Customer Success Manager or email firstname.lastname@example.org and we'll get you sorted.