Hero Administrators manage the permission levels of Hero users at their institution, and they make it look easy. As an Admin, you can upgrade a student to a faculty coordinator, limit her to the exact department with which she's helping, and then go about your day.
To create coordinators:
- Click the Admin menu, then click Users.
- Search by First Name, Last Name, or Email Address, and Hero will suggest users to you.
- Once you've found the user you want click on them to load their profile.
- From here, click to add your user to the appropriate Group (users can be members of more than one group), and limit the user by the Department that she or he will be coordinating.
If you have any more questions, we're here to help! Reach out to your campus bookstore for Hero support, or comment on this article to start a conversation!