Here are the directions for creating a user in Hero. You will likely only need to do this for coordinators since faculty and students will flow into Hero.
It is easy to do since you are just creating a login like you do on other websites. We just need to arrive at a blank Hero login screen, and your browser history may prevent you from doing this since it wants to “help” you by bringing you automatically to the single sign on login. For this particular job we need Hero to avoid single sign on. So, here are step by step instructions:
- Open an Incognito window of Chrome, or in Internet Explorer open InPrivate Browsing, so that your previous history will not be influencing your selections.
- Go to https://hero.sidewalkpro.com/Account/Login. You should arrive at a generic Hero login screen.
- Click on “Signup” in the top right of the Welcome box.
- Enter the first name, last name, email address and password for this user. We suggest using the password “changeme” for consistency’s sake but in reality the password you enter here does not matter because the Single Sign On (SSO) password will sync up with the user email and the SSO password is what the user will actually use to login.
This completes the first step of setting up a coordinator. The second step is to mark the user as a Coordinator on the Users page in Hero and assign the departments that user will coordinate. We suggest that you add all the coordinators first as above, and then log into Hero and assign the coordinators all at once. Click this link to learn more: Hero User Guide - Managing Users
Please don’t hesitate to reach out with questions!